12/18/2023 0 Comments App snap photoboothHe would only offer 50 dollars refund for the back drop error. He responded with one email stating that his company doesn't provide 5 hour packages, and the contracts that he has on file are for 4 hours. I attempted through email to ask him to talk about our grievances. > After all issues, I reached out to Camillo multiple times through text and phone call only to realize he blocked me after the event. Many guests told us they couldn't get their photos taken, because no one was their or "technical difficulties." And that person didn't even do his job for the full cost I paid. Of note, on the contract Camillo promised two attendants but very close to the wedding tells us only 1 person will be there. My coordinators called Camillo himself to complain early in the night, but when the extra hour issue presented the employee got more hostile to my coordinators. I understand vendors need to eat, but I had other people tell me he was just sitting around at the vendor table wasting time. And many times during the night, he left a "Will be back soon" sign leaving the photobooth closed. He was rude to guests looking to take photos. > The employee present for our wedding, Mike, older gentlemen was completely unprofessional. I found out that he posted pictures of my guests and referenced us on their company instagram feeds without our permission. On purpose, I didn't sign that agreement. I asked him at the time, and he said if we didn't want to we can just skip that without issue. > On the initial contract Camillo sent, there was an authorization agreement for the company to use our photos or reference us for advertisement. Day of the wedding, both things were completely wrong. Those are basic services provided per his contract. > I spoke to Camillo through texts prior to the wedding regarding the color back drop, and the "Mr and Mrs " texts on each of the hard copy photos for my guests. Then, he verbally told my coordinators that he will refund $150 for the hour of service not provided. ![]() They spoke to Camillo, who stated it is only 4 hours to which they showed him the contract with 5 hours listed. The photobooth attendant told my coordinators he is only scheduled for 4 hours. Fast forward to the day of my wedding, the photobooth closes down an hour early. At the time, I didn't realize he sent me back the initial contract with the wrong times, and now with the adjusted invoice after my deposit. Based on those texts, and those papers I sent my initial deposit to him. He updated the contract/invoice with the time allotted to reflect 5 hours. I spoke to him by text and asked him to adjust the contract. Initial, contract he sent me was the price for 5 hours, but it stated 4 hours. > During my initial discussion with him, I told him I needed 5 hours of service for which he said he would charge an extra hour fee. ![]() You will receive access to your photos and some packages include a scrapbook or album of your treasured images. Two dedicated attendants will be present to ensure the photobooth runs smoothly. Props and backdrops can be included to further customize your event. This company provides a choice between several packages that include up to 5 hours of snapping and printing. ![]() They have 4 state-of-the-art photobooth options to match the tone and theme of your celebration. ![]() Snap a Selfie Photo Booth LLC offers their photobooth services for a variety of occasions such as wedding receptions, engagements parties, showers, and more. They'll go above and beyond to make sure you and your guests are all smiles. Snap a Selfie Photo Booths LLC is dedicated to providing excellent customer service, for a worry-free wedding. This company wants you and your guests of all ages to enjoy the party with a wide array of options to choose from. Their premium products are a fun addition to your soiree that allows your guests to leave with a special keepsake. This company specializes in providing premium photobooths for wedding receptions, parties, and other events. Snap a Selfie Photo Booths LLC is a wedding-photobooth company based in Centereach, NY.
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